1. What We Accept
OpenMap Naija is for documenting Nigeria's civic infrastructure problems. We accept reports about:
- Roads: Potholes, erosion, structural failure, construction defects
- Drainage: Flooding, blocked channels, failed culverts
- Streetlights: Broken, missing, or non-functional lighting
- Waste: Overflowing bins, illegal dumping, missed collections
- Water & Sanitation: Broken pipes, sewage issues, water supply failures
- Public facilities: Damaged sidewalks, missing crosswalks, park deterioration
2. What We Don't Accept
- Opinions:“The government doesn't care” — not a report
- Completed repairs:If it's fixed, the record is already there
- Political content: Campaign material, partisan attacks, electioneering
- Baseless claims:Statements with no visual evidence — “this area always floods” without showing current flooding
- Hate speech: Attacks on ethnic, religious, or political groups
- Personal information: Names, phone numbers, or addresses of private individuals
- Duplicates: If someone already reported the same issue, confirm it instead of creating a new report
- Commercial content: Advertising, promotions, or business listings
3. Content Standards
All reports must meet these standards:
- Factual: Describe what you observed, not what you think
- Specific: Include location, time, and description of the issue
- Original: Your own observation, not copied from someone else
- Non-commercial: No promotional content or business references
- Respectful: No personal attacks, harassment, or incitement
4. Moderation Process
Every report goes through review before becoming public:
- Community review: Other users can confirm or dispute reports
- Moderator review: Trained moderators check reports against our standards
- AI detection: Automated checks for spam, hate speech, and duplicates
- Agency review: Government agencies can confirm or dispute reports
5. Enforcement
Violations are handled progressively:
- First offense: Report removed, warning issued
- Second offense: Report removed, account suspended for 7 days
- Third offense: Report removed, account permanently banned
- Serious violations: Immediate permanent ban (hate speech, impersonation, harassment)
6. Appeals
If your report is rejected or your account is suspended, you can appeal by emailing openmapnaija@gmail.com. Include your report ID and why you believe the decision was incorrect. We review appeals within 7 days.
7. Reporting Violations
See a report that violates our content policy? Use the flag button on any report to report it. Our moderators review all flags promptly.